Certification and Official Hallmarks
All products from Atelier Lohe Lda are made with precious metals, strictly comply with established quality criteria, are certified, and hallmarked by INCM – Imprensa Nacional Casa da Moeda, S.A.
If in doubt about the authenticity of the hallmarks, please refer to the Assay Offices for verification.
For more information, click here
Certification by the INCM Assay Office
Certification is provided by the INCM Assay Office, which verifies:
- The legal fineness – the amount of precious metal per thousand parts contained in an alloy
- The application of the hallmark/punch – official mark that accompanies the manufacturer's responsibility mark or equivalent. You can check the table with legal punch designs here.
Mandatory Hallmarking
The application of hallmarks is only mandatory for:
- Silver pieces weighing more than 2 grams
- Gold pieces weighing more than 0.5 grams
Consultation and Verification
It is possible to consult the official table with legal punch designs and follow the daily gold and silver quotations provided by the institution.
In case of doubt, all consumers can verify the authenticity of each hallmark at the INCM.
You can consult the daily gold and silver prices provided by the LBMA, here.
Applicable Law and Dispute Resolution
Governed by Portuguese law. In case of dispute, the client may resort to:
- Consumer Conflict Arbitration Centre of the area of residence; or
- European Union Dispute Resolution Platform
We advise you to carefully read the Terms and Conditions section
For any additional clarification, please contact us by email: info.lohe.atelier@gmail.com